Shipping  & Delivery 


Free Shipping (Small Package with tracking)

Shipping Courier 

Japan Postal Service 


Delivery Day

2 weeks to a month depending on your location. 

Expedited Shipping (EMS)

Shipping Courier

Japan Postal Service 


Delivery Day

Asia 2-7 days, Oceania 3-6 days, North America 4-7 days, Middle East 5-9 days, Europe 2-6 days, South America 4-5 days, Africa 3-6 days




Free Shipping


Shipping Courier

Japan Postal Service (Letter Pack) or (U-Pack)


Delivery Day

1-3 days after payment confirmation

Payment & Refund

Any fees charged by PayPal will be at the customer's expense. 
■Credit Card
■Return / Refund Policy

When you request a return, please contact and specify whether you would like a refund or an exchange within 5 days from the day you received your purchased product.
Items can be returned if the merchandise is in the exact condition in which it was shipped.The customer is responsible for the return shipping cost(it must be with a tracking number) and 
customs duties. Once the item is received, the cost of the bag will be refunded. You will receive an email from Rinnebags to confirm that the bag has been received and your refund has been processed.

Contact Us

<Need Help?>

Address: Osaka-shi, Abeno-ku, Harimacho 1-8-28 2F


TEL: 06-6627-1190

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